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Learner Capability

Solves Problems (Level 3) (hidden)

Show us you know how to consider a specific problem and apply a problem-solving model to generate solutions as part of a team within organisations, which could include the workplace, an educational institute, or volunteer organisation. 

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Level 3


You are required to submit evidence of the following:

  1. Identify the underlying cause of a problem using a problem-solving model.
  2. Contribute as part of a team/group to generate a possible solution to a problem.
  3. Identify possible opportunities (learning or otherwise) that a problem presents.


    To earn this EduBit, all work must be your own and you must submit evidence exactly as requested in the Task instructions. 

    When you've finished gathering your evidence, press Purchase. Trained and experienced assessors are standing by to evaluate your evidence and provide feedback on how you did for each task, as well as how you did overall. 

    • If your evidence does not yet meet the requirements, we will provide feedback on what is missing and encourage you to practice your skills and attempt the EduBit again at a later date.  
    • If there are minor gaps in your submission evidence, you will be given the opportunity to resubmit. You will have 14 calendar days to add the missing evidence and submit for re-evaluation. 
    • If you have any questions, please check our Frequently Asked Questions or feel free to email us at

    Learning Recommendations

    What is Problem Solving?

    How to Change your Mindset to See Problems as Opportunities

    Problem Solving Techniques: Steps and Methods - Deakin University

    Problem solving - Khan Academy

    Solving Complex Business Problems



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