Show you can demonstrate and apply consistent, effective use of the Needs Satisfaction Selling process and skills and are able to critically reflect on your own success as a Needs Satisfier.
To earn this EduBit, show us you can:
All work for this EduBit must be your own.
As part of this assessment, you will be asked to provide evidence of effective use of the NSSP in the form of exported files from Air NZ CRM and a case study. Please ensure all identifiable customer information (name, contact phone numbers, email, etc) is changed (to 'Customer A', etc.) or redacted (blacked out) before uploading your evidence into the EduBits platform.